Terms & Conditions – Go Fish Yamba Charters
By booking with Go Fish Yamba Charters, you confirm that you have read, understood, and accepted these Terms & Conditions. You also acknowledge that you accept these terms on behalf of all persons included in your booking.
Please review your booking prior to your charter, as these Terms & Conditions may be updated at any time.
1. Liability
Go Fish Yamba Charters is not liable for any indirect, incidental, or consequential costs associated with your booking.
If a charter is cancelled for any reason, we are not responsible for travel expenses, accommodation costs, or any other associated losses incurred by the customer.
2. Charter Cancellations by Go Fish Yamba Charters
We reserve the right to cancel a charter due to circumstances including, but not limited to:
Illness
Injury
Accident
Mechanical breakdown
Safety concerns
Weather or sea conditions
If cancellation occurs, we will make every effort to reschedule your charter or provide a full refund.
3. Passenger Numbers
All mixed (shared) charters require minimum passenger numbers.
If minimum numbers are not met, we may cancel the charter. In this case, we will endeavour to reschedule your booking or offer a full refund.
4. Fishing Results & Whale Sightings
We work hard to provide the best possible experience on all fishing and whale watching charters. However, customers must understand that fish catches and whale sightings cannot be guaranteed.
Marine wildlife is unpredictable and outside our control. A lack of fish caught or whales sighted is not grounds for a discount or refund.
5. Damage or Loss of Equipment
Any rods, reels, tackle, safety equipment, or other charter equipment lost overboard or damaged due to customer negligence may be charged at full replacement cost.
6. Photos, Video, and Media Use
Passengers may be photographed or filmed during the charter.
These images may be used by Go Fish Yamba Charters for advertising, promotional materials, social media, and website use.
We reserve the right to use these images without notification, compensation, or payment.
7. Punctuality
Passengers must arrive on time for their scheduled charter.
If you are running late, you must call us.
If we do not hear from you, the vessel will depart at the scheduled time and your booking and payment (or voucher) will be forfeited.
8. GPS / Navigation Devices
GPS devices, fish finders, mapping apps, or any phone-based navigational tools are not permitted on fishing charters.
If we suspect such devices are being used, we may require you to store your phone in the cabin until the end of the charter.
9. Children
All children (13 & under) must be accompanied by a responsible adult and remain under that adult’s supervision at all times.
We love having kids on board, but we are not babysitters.
10. Passenger Safety
Passengers must follow all directions given by the skipper and crew at all times.
For safety reasons, passengers may be required to remain seated or stay within designated areas of the vessel during parts of the trip.
11. Weather Conditions
All charters are subject to suitable weather and sea conditions.
The decision to cancel due to weather or safety concerns is made solely by Go Fish Yamba Charters or the Skipper.
Marine conditions can change quickly, sometimes contrary to forecasts.
If we need to cancel due to weather, we will aim to reschedule your charter or provide a full refund.
Please ensure your phone is switched on.
Bookings & Cancellations
Mixed Charter Cancellations
A minimum of 24 hours notice is required for a refund.
If insufficient notice is provided, we may charge the full rate of the missing person/s.
Private Group / Whole-Boat Charter Cancellations
A minimum of 7 days notice is required for a refund.
If insufficient notice is provided, we may charge the full rate of the charter.
Gift Vouchers
Not redeemable for cash
Not refundable in part or full
Transferable to another individual only with prior approval from Go Fish Yamba Charters by the voucher holder
Customer Behaviour
General Conduct
All customers must behave in a safe, respectful, and responsible manner toward staff and fellow passengers.
Damage to Equipment or Vessel
Customers are liable for any loss or damage to equipment or vessels caused by negligence or unruly behaviour.
Unruly or Unsafe Behaviour
The skipper reserves the right to cancel or terminate a charter if unsafe or inappropriate behaviour occurs before or during the trip.
In such cases, payment will be forfeited and no refund issued.
Drugs and Alcohol
Illegal drugs are strictly prohibited on board.
BYO alcohol is permitted in cans only — no glass allowed.
Alcohol must be consumed in moderation.
We reserve the right to refuse service of alcohol and/or remove any passenger who becomes unsafe, unruly, or disrespectful.
Intoxicated Passengers
If a passenger arrives under the influence of drugs or alcohol, we may refuse their participation in the charter.
Abusive, threatening, or inappropriate behaviour will result in removal from the vessel.
Assistance from NSW Water Police may be requested if required.